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lyonhaart001 avatar image
lyonhaart001 asked lyonhaart001 answered

Possible XBox Beta Bug, Buttons and Knobs not functioning on new plane

Quite a lot of my customers who have purchased the new LearFan and also the Q200 (now) have started reporting that the knobs and switches have stopped working. They highlight in bright blue or yellow, but when clicked, do not animate or actuate the intended responses/commands.They report they are running MSFS Beta. They are in XBox only. PC is fine.

I am including a link to the aircraft. I do not have the XBox version. I can upload the master Marketplace version export if needed.

Bill
Lionheart Creations

bugmodelingxbox
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lyonhaart001 avatar image lyonhaart001 commented ·

I do not see of a way to make this a 'confidential' message to Asobo only. No padlock appears in the creation of this post.

Bill

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Boris_ avatar image Boris_ ♦♦ lyonhaart001 commented ·

Hello @lyonhaart001 ,

You can remove the share option on your google drive link (I was able to access the link before you edited your post).

We are testing your packages (LEARAVIA LEAR FAN 2100 and QUICKIE Q-200) on both Xbox game version SU9/ SU10.


I will let you know when I have more informations,

Regards,
Boris

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lyonhaart001 avatar image lyonhaart001 Boris_ ♦♦ commented ·
Many thanks.


Bill
LHC

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lyonhaart001 avatar image lyonhaart001 commented ·

@Boris_ ,

I got some good detailed feedback from a customer on the MSFS forums. This might help you in your investigation on this issue.

screenshot-2022-08-11-081835.jpg

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screenshot-2022-08-11-081835.jpg (256.8 KiB)
lyonhaart001 avatar image lyonhaart001 commented ·

Continued on a second post by this gentleman.

screenshot-2022-08-11-081930.jpg

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screenshot-2022-08-11-081930.jpg (87.1 KiB)
Boris_ avatar image Boris_ ♦♦ lyonhaart001 commented ·

@lyonhaart001

Please make sure to use the "Comment" function to add comments rather than using the "Answer" function. It will be much easier to manage for both of us ;)
1660246097673.png

Thank you,

We were able to reproduce this issue on xbox with SU9. We don't know the cause yet.

Have you tried checking your files to see if there is anything unusual that could explain why your packages has this specific problem?


Regards,
Boris



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lyonhaart001 avatar image lyonhaart001 commented ·

Hello @Boris_

I do not know what to check for. I was told I should get an XBox controller and see exactly what knobs and buttons arent working and inspect the coding. I will be doing that. I'll let you know what I find.


Bill
LHC

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Boris_ avatar image Boris_ ♦♦ lyonhaart001 commented ·

@lyonhaart001 ,


I suggest you use the option Windows > Behavior to check errors / warning in your xml / gltf files
As you can see, there are many components with the same id but that contain different parameters each time

1660662705483.png

Make sure to include only the necessary files in <Behaviors> in your xml files.

Check the "Replacements / Model Verif /" etc.. to see the other warning and errors messages


You also have unused old files in your panel folder.



When your package will be cleaned, send it to us and we will test its behavior on the xbox.


Regards,
Boris

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lyonhaart001 avatar image
lyonhaart001 answered

Many thanks @Boris_ ! Very much appreciated.

Bill
LHC

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