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vantech avatar image
vantech asked FlyingRaccoon answered

[bug] Custom boat SimObject issues on SU11 Beta


We just had a few reports from Xbox Customers using SU11 Beta that our custom carrier product (which is a Boat SimObject with arrestor cables, similar to how the Top Gun carrier works) is not showing up on the sim. The model simply does not load. This issue seems to be Xbox-only, as no reports of the issue have been received from PC Customers.

This issue does not occur with SU10.




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vantech avatar image vantech commented ·

Additionally, I would like to report that on Xbox SU10, users are unable to detach from the arrestor cables (these are default Arrestor cables, places using the exact same method used for the Top Gun carrier).

On PC works just fine - retracting the tailhook will also detach the aircraft from the arrestor cables.

On Xbox, retracting the tailhook seems to have no effect. This is with the default F-18, as well as other 3rd party aircraft.

We are experiencing many issues with Xbox lately, and the fact that we are unable to test its very frustrating, and compromises our reputation. From multiple scenery crashes, to non-functional features that work just fine on PC. If these issues are not fixed, I'll be forced to stop developing and supporting Xbox - which will have direct implications on our revenue, as there is a large community of Xbox simmers, but unfortunately the platform is just not stable enough for us to continue supporting it, and not having the means to properly test the product ourselves. Many developers are on the same position as we are.

Again, to clarify - the product works perfectly fine on PC, no matter the sim version. Both of these problems are only being reported with Xbox.

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FlyingRaccoon avatar image FlyingRaccoon ♦♦ vantech commented ·
Hello @vantech

This is being investigated. I'll let you know when we have identified the issue.

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vantech avatar image vantech FlyingRaccoon ♦♦ commented ·

Any news regarding this issue? If SU11 is pushed and this issue persists, I would have to modify my product and remove features just to provide a functional product, that was perfectly functional on SU10.

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1 Answer

FlyingRaccoon avatar image
FlyingRaccoon answered

Hello @vantech

Carrier rendering: I was able to reproduce the problem on PC SU10 as well. Maybe less consistently but the issue is not new.
What happens is that in some circumstances, the loading screen ends before your LOD0 or LOD1 is ready and LOD2 is not rendered in the meantime for an unknown reason. Your model being heavy, it takes a while before it's ready to render and it's probably worse on Xbox.
I have transferred the information to our engine team and they will have a look. This will not be fixed for SU11.
Also, your models are far from respecting our LOD and optimization recommandations and I wonder if it doesn't make it more likely to cause the problem.

Arrestor cables: As far as I know, detaching the hook from cables was never anticipated as this cable system was designed for the Maverick landing challenge only. The behavior I get while testing your package on PC SU10 & SU11 with the F/A-18 is consistent: there is a balance between the hook retraction system pulling the hook up and the cable pulling it down so the hook position stays around 0.35 and cable remains attached.
The only explanation I have is that there is some sort of safe test where the hook will fail to attach if its position if inferior to 0.1. So depending on how high your hook is (determining the angle and when that 0.1 threshold is reached) and how far your aircraft goes on the deck, there's a possibility that the cable will be detached when you reach this threshold.


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