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DA40CGDFQ avatar image
DA40CGDFQ asked FlyingRaccoon commented

What takes priority here? Ideas or Questions

Does an idea or question have the same priority? I've just run out of votes. ok fine. So now I can't vote on an idea, however I can still "like" (ie. vote) on a question. This leads me to believe that questions don't get the respect they deserve. The platform guidelines say to use a Question as a bug report. Does it get the same treatment/priority as an idea? I notice that "ideas" have a status "pending priority" "won't do" "completed" etc. It seems "Questions" don't get this status indicator. doing a Sort by like/votes shows ideas get a status, but have not seen any questions with a status. Again, "Questions" are not a high priority, meaning bug reports are not a high priority.
If "Questions" are the same as ideas, please put a status on these bug report questions.

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EPellissier avatar image
EPellissier answered FlyingRaccoon commented

Hi @DA40CGDFQ,

Because of the way we treat posts here, questions have some kind of priority over ideas:

  • We tend to investigate/respond to questions as fast as we can (even if I understand it may not be fast enough for some of you) because we assume that they potentially relate to bugs that could block several developers/players.
  • We review ideas by batch on a (not enough) regular basis and see if they can be added to our roadmap.

Of course some questions lead to discussions that actually turn into ideas so the frontier between the two "kinds" of topic can be a bit blurry at times.

Hope it answers your question.

Best regards,

Eric / Asobo

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Kaiii3 avatar image Kaiii3 commented ·
would it be an option to "upgrade" a question to an idea, without reposting it? We had the this case with the METAR via SimConnect question.
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FlyingRaccoon avatar image FlyingRaccoon ♦♦ Kaiii3 commented ·
Hello


This platform doesn't allow to convert questions to ideas for now and we don't have control over this.
@DA40CGDFQ Same goes for status. Status are associated to ideas and can't be used for questions. We only have the "accepted answer" state for questions.
But we have put in place some tools internally so that each question is now tracked, with a status and assigned to one of us. This is not going to improve our general time to answer but I expect we'll miss less questions with this new process.
Feel free to bump old unanswered questions when they're still relevant.

As Eric mentioned, we prioritize questions over ideas as questions are more prone to bug reports and ideas to feature requests.

Regards,
Sylvain

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DA40CGDFQ avatar image DA40CGDFQ FlyingRaccoon ♦♦ commented ·

Priority is Questions (Bug Reports). Thanks, this is good, However I can't help but think that the dev support site is not as prominent as the forum. The weekly Thursday Blog has information on the status of Wishlists and Bugs there, but I see no representation of Bugs and Ideas in the Blog reporting. Granted there are a lot less people that participate here and hence the number of votes is much smaller. It would be difficult to merge the two. So the Questions (Bug Reports) not having a status, gives the impression that they are not a high priority.

We all here thank you for the good work that the ASOBO staff does. The sim is has exceeded my expectations, but that just makes me want more. ;-)
Perhaps adding more categories/classifications when we post a question/Idea. add Bug Report and then a sub category of Weather, ATC, AI, Engines-Piston, Engine-Turbo Props, Engines - Turbine, Engines-Jet, Engines- Electrical, Engines-None, Flight Model. (possibly others)

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