One of our customers informed us that General Options settings are different on XBOX than on the PC. One option, in particular, would impact the product we just released to Marketplace the past week, AI Worldwide: E-Jets Series. Is there a reason why Use Generic Aircraft Models (AI Traffic) is unavailable on the console? This option is switchable in an OFF/ON state on the PC version.
This becomes an issue because console players, as the current settings, still allow your AI Engine to pull default generic aircraft on consoles, lowering the chance of our customers seeing the aircraft they paid for as they are mixed in with your default generic aircraft.
We had no way to test this before the release and assumed that the product user options were the same for the software across both platforms. I understand some options are not being made available due to the differences in hardware, but not being able to switch this off/on doesn't make sense as it would seem to improve console performance as an option for users.
How do we rectify this issue, and is there any chance of adding this UI option to the console version, so it matches the PC counterpart? or can the AI engine be addressed to prioritize third-party addons over the generic ai models?
Jeff @ Adventum Simulations