When can we get confirmation or status update on the dreaded custom Jetway issue?

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yorgosGK asked Aug 12, '21 yorgosGK commented Aug 17, '21

When can we get confirmation or status update on the dreaded custom Jetway issue?

I apologize in advanced as there is already a Jetway thread on here (but its extremely messy and noisy) so I think a reply of some sort of status update will help everyone out; I assure you I am not the only one thinking this way.

I think it's only fair we get an update regarding this massive custom jetway appearing bug (on airports that are exported post SU5). I have airport(s) that have been planned to release that are held back because of this and its super frustrating after a year of hard work.

Anything Asobo? Thank you for all the hard work and I hope you are enjoying your vacations! :)

scenery devmode

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Answer 1 · 2021-08-13T10:01:58Z

TDM_SceneryDesign answered Aug 13, '21 yorgosGK commented Aug 14, '21

I'm the same as you, one airport finished with Jetways and another to be finished with all the problems we know about.

This is desperate.

microsoft-flight-simulator-screenshot-20210812-154.jpg (2.9 MiB)

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yorgosGK · Aug 14 at 03:23 PM

I can't believe its been a month and still no direction on this as far as when to expect update. At least an acknowledgment.

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Answer 2 · 2021-08-16T15:25:29Z

SonantAlpaca answered Aug 16, '21 yorgosGK commented Aug 17, '21

Hello,

So yes I can confirm the bug on jetways. It's quite tricky to find enough bandwith to investigate & fix it (not that it doesn't matter, but there's only one resource available on that topic and he's already busy elsewhere), but we'll do our best in the upcoming weeks and will keep you posted.

Alyzée

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TDM_SceneryDesign · Aug 16 at 03:29 PM

thank you very much @SonantAlpaca

We hope you understand the seriousness of the problem, you still do not provide an animation compatible with SU5, and it is not only the problem of the disappearance, is that the animations of SU4 does not work correctly in SU5, which causes very strange problems in the animations of the final work in SU5.

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yorgosGK · Aug 16 at 05:49 PM

Thank you SonantAlpaca - I guess if you had a SU4 worked on airport and updated to SU5 your only option to launch without issues is to use static non-simobject custom jetways then send an update. Since we are weeks away to get a fix on this massive issue I assume we will be seeing a hold on many airport releases. Such a shame given that it was working %100 fine in SU4. Is there any possible way to somehow revert to a SU4 sim just to build and export the build? This issue is not present on SU4 exported package with the exact same SimObject and Rigged custom jetway.

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WombiiActual yorgosGK · Aug 16 at 08:48 PM

Just adding on here that my particular jetway disappearing issues happens regardless of SU4 or SU5 builds, and the jetway link objects being malfunctioning is happening on default airports too.

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yorgosGK WombiiActual · Aug 17 at 03:36 AM

Interesting. My SU4 compiled build from before my mandatory update has all my jetways in when I spawn. Mind u my airport only has 6 - so it may be a volume issue.

In any case - massive issue here after mandatory SU5...truly not sure how only one dev can be on this and this be such a big issue with so many eyes on it. How will big titles be released?

At least a work around of some sort would do or an official statement on twitter or something.

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