Personally, I was unable to recreate this issue in any of our products however, a significant number of PC customers reported the sim freeze during loading, with 3rd party products installed.
It seems like most of these products were obtained from the in-game Marketplace (not all though). Hardware specs did not seem to matter however users in most reports used rtx2060/rtx2060S/rtx2070 GPU series.
Here are some comments:
Set Departure-Moscow, click "fly" and the loading screen freezes until I end the program in task manager (0% CPU). Same thing happens with FSDT's Switzerland Mesh, also purchased in-sim marketplace. From what I can gather on the FSDT forum, this is a problem with SU5 and the in-sim marketplace, because people are able to get Switzerland Mesh to run when they have a version purchased directly from FSDT even though it's supposedly exactly the same except for the installation file/folder structure, suggesting there could be a file/folder conflict or something like that?
freezing on my end (at about 60% load) when loading chicago landmarks....
I tried several times launch flight from there since the new update, and the game didn't respond...what could be the problem?
Actually my loading screen stops and never ever move again
Mine is bought from in-game Marketplace and behaves exactly the same: freezes at 60% loading.
A friend bought this Landmark in-game. It does not start. Deleting and reloading didn't help. I threw my version to him. With the version from the simmarket, Moscow was launched.
After the last update of the simulator, 1,18,15,0 causes the simulator to freeze.
Exhibiting will appear somewhere over the center of Moscow in the air. The simulator starts loading the location and freezes somewhere by 60%.
I can also confirm that after SU5, Moscow and Chicago Landmarks freeze my sim halfway loading.
I can confirm Moscow Landmarks freezes my sim at 50% load as well after SU5. Looking forward to fix, thank you.
i bought the scenery in the msfs marketplace. Unfortunately the sim freezes if i try to set up a flight in one of the seattle airports. Do you know if this is due to the latest sim-update ?
I have every Drzewiecki product for MSFS minus the Europe products, and noticed that I couldn't even load into Chicago. My game would freeze.
Getting CTD with addons installed after SU5.Remvoed and the CTD went away.