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question

DrzewieckiDesign avatar image
DrzewieckiDesign asked FlyingRaccoon commented

CTD with SU6 in various areas (100% repeatable)

Hi.

There are areas in the sim where, at least our team, can replicate CTDs with 100% accuracy. Some of them are close to our sceneries but unfortunately they happen even with default scenery.

One of such areas is the KADW airport (any stand/runway). Also, you get a CTD when flying towards that airport from another airport (like Washington National).

If there are some more areas, in might be worth mentioning them in this topic for easier troubleshooting.

In my case I cannot even start the sim again after such a CTD - I need to restart the workstation.

devmodedevsctd
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FlyingRaccoon avatar image
FlyingRaccoon answered

Hello.

I was able to repro the crash and an engine dev is having a look.
Thanks for the detailed report ;)

Regards,
Sylvain

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DrzewieckiDesign avatar image
DrzewieckiDesign answered DrzewieckiDesign edited

Apparently, a user found a potential work-around, which might also indicate where the problem lies.

go to folder
Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Official\OneStore\fs-base-cgl\CGL\032

and remove file bldo010.cgl and bldn010.cgl (perhaps just one of them but i didn’t try.
(i have rename them bldo010._cgl and bldn010._cgl to not delete)
some vector data (i think buildings) will be missing but it is better than nothing

https://forums.flightsimulator.com/t/kadw-andrews-ctd-analysis-by-community-contributions/465405/92

Just removing the

bldo010.cgl

stops the CTD is the area for me

https://forums.flightsimulator.com/t/kadw-andrews-ctd-analysis-by-community-contributions/465405/101?u=drzewieckid

It would be great to have a comment on when this can be fixed since two of our products are "inside" the area affected by that CTD.

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N6722C avatar image
N6722C answered FlyingRaccoon commented

Having lead the group that started and found this temporary solution, it would be nice to know from Asobo,

(1) What changes exactly caused this CTD issue
(2) If it is a unique case, or could it be happening elsewhere.
(3) If similar occurrences, can be trapped, so they do not cause a CTD

In this case, the Dev Console was not of much help, but ProcMon quickly found the potential cause, once the area had be accurately defined.


6 comments
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The issue has been found and fixed.

It's not related to the file itself but rather to the way it's handled. This is not a unique case but the fix will solve all occurrences.

Regards,
Sylvain

4 Likes 4 ·
N6722C avatar image N6722C FlyingRaccoon ♦♦ ·
Thanks Sylvain

Do you have an information when users may be able to obtain this Asobo Fix.

Hot Fix ? SU7 ?


2 Likes 2 ·
Yes, it will be fixed in SU7.
3 Likes 3 ·
Nirgal2776 avatar image Nirgal2776 FlyingRaccoon ♦♦ ·
Good news ! I hope we have help team to track this bug easier.
1 Like 1 ·

@N6722C Thank you very much for finding that solution! We are really happy as some customers were obviously blaming us for the CTD. ;) Great job!

1 Like 1 ·
Thank @Nirgal2776 - he was the one that came up with the temporary fix.
1 Like 1 ·

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