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Sasa avatar image
Sasa asked Sasa answered

Starting 3DS Max throws runtime error

Hello!

Since a few SDK versions back I'm getting the following error when starting 3DS Max 2019:

1635840568220.png

Haven't seen any negative side-effects of this yet but still wonder what it means and how I can fix it.

3dsmax
1635840568220.png (8.6 KiB)
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lpierabella avatar image
lpierabella answered lpierabella commented

Hi @Sasa thanks for raising this

The bug has been addressed internally. You should have a fix in the next versions of the SDK

The issue is that the maxscript function ```maxversion()``` seems do not return the expected array on your 3dsmax version

Update your 2019 version to the 2019.3 or superior to avoid the issue.


2 comments
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Thank you for the quick feedback! Updating to a higher Max version is not really an option as I also use a few other exporters that only work up to 2019 - which made it the best possible compromise. :)

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Sure but I wasn't speaking of another max version...I was talking about the patch and update for the same 2019 version

Anyway it will be fixed in the next SDK release

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thealx avatar image
thealx answered

I have the same since the beginning. never tried to fix original issue, I just replace isMAX2019V3_SUP with True in the scripts after each update.

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Sasa avatar image
Sasa answered

Seems to be fixed now, thank you!

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