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HybridNZ avatar image
HybridNZ asked HybridNZ commented

[SU10b] CTD when closing project and exiting to main menu

To reproduce:

Load the package in the scenery editor, wait for it to completely load.
Close package from the SDK menu

Enter the options menu, click on exit to main menu
It will crash to the desktop 100% of the time.

Fix:
Don't close the project, just press escape and exit the main menu, this will work.


scenerySU10
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Boris_ avatar image
Boris_ answered HybridNZ commented

Hi @HybridNZ ,

I was not able to reproduce this issue,

Can you send us a full dump file please ?
See this article

Also, do you have this behavior with other projects ?

Regards,
Boris


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FlyingRaccoon avatar image
FlyingRaccoon answered HybridNZ commented

Hello @HybridNZ

We identified the problem and have a fix. I'm unable to tell if the fix will make it into SU10 though.
Can you confirm it's a low occurrence problem? We only found 2 occurrences of this crash in our automated crash report system.

Regards,
Sylvain

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HybridNZ avatar image HybridNZ commented ·

Hey @FlyingRaccoon

Good stuff, no problems its not a show stopper however it does happen all the time when closing the project and exiting to the menu. At the moment we don't close the project we just exit to the menu or plan out how / when we build from the menu. So we have a workaround for now. It happens 100% of the time for us.

One side question: Does the command-line build utility currently work? We thought we were having issues where sometimes the command-line build would disconnect jetways from the parking positions so we stopped using it and continued building from the menu.
It would be awesome to have command line working again as we can build from a secondary machine to our server. Happy to open a different ticket if you want.

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FlyingRaccoon avatar image FlyingRaccoon ♦♦ HybridNZ commented ·

I'll keep an eye on this particular crash and see if other people are impacted.

Command line uses the game exe to build the package so the code executed is exactly the same.
What changes is the context. We have a few issues, especially with MS Store versions where the Store launcher will interfere with the process but nothing I'm aware of regarding jetways.
Please post a dedicated question if you have an issue with it and we'll have a look.

Regards,
Sylvain

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HybridNZ avatar image HybridNZ FlyingRaccoon ♦♦ commented ·
No worries thanks for that.


RE commandline builder great to know, thanks.

Re jetways, when we come up for air on this scenery ill take a bit more time to write something up properly. Thanks again.

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