Payload resetting when exiting/entering aircraft

Whilst working on the RJ and F28 airliners that we’ve recently released for MSFS 2024, I’ve noticed that the fuel and cargo/payload values appear to be getting reset by the simulator when exiting and then entering the aircraft using Shift+C. I’m not sure if that has only started occurring post-SU1 release though.

That causes a significant issue for our aircraft, which use custom fuel and payload logic, controlled via our EFB tablet. Those values are being set once the WASM has detected that the user is in the cockpit (i.e. Shift+C has been used after starting C&D at a parking spot). If the user then exits the aircraft and enters it again (i.e. Shift+C twice), the simulator appears to have reset the payload to the default/max values given in the flight model.

For an aircraft like the F28, that can mean that it is above MTOW. It also means the user’s chosen payload is overridden and they have to set it again.

Has anyone else encountered that issue? I could come up with a convoluted workaround for detecting when a user exits and then enters the aircraft, restoring their previous payload values, but this seems to be a wider bug.

Thanks,
Martyn

Hello @MartynJF

Is this still an issue?
I tried to reproduce the issue on SU2 beta 1.4.18.0 with RJ v0.1.3 and F28 v0.2.1 but it didn’t occur and payload/fuel values remained as configured in your EFB.

Regards,
Sylvain

I can confirm that this was fixed by SU2.

Thanks,
Martyn

2 Likes

Hi Asobo,

I cannot confirm this is fixed for SU2. I am seeing this issue on our aircraft.

[WEIGHT_AND_BALANCE]
max_gross_weight =169754
empty_weight =94137
reference_datum_position = 0, 0, 0
empty_weight_cg_position = -9.669908928, 0, 0.18
cg_forward_limit =0.16
cg_aft_limit =0.394
empty_weight_pitch_MOI = 2453714
empty_weight_roll_moi =611903
empty_weight_yaw_moi =2301293
empty_weight_coupled_moi =0
activate_mach_limit_based_on_cg =0
activate_cg_limit_based_on_mach =0
max_number_of_stations =20
station_load.0 =170,35.6364926,-1.862,4.265422,CAPTAIN,1
station_load.1 =170,35.6364926,1.862,4.265422,F/O,2
station_load.2 =0,32,1.862,4.265422,JUMP,0
station_load.3 =660,32.6673326,0,4.383438,GALLEY FWD,0
station_load.4 =1100,-55.9153454,0,4.383438,GALLEY AFT,0
station_load.5 =441,0.515101600000001,-1.862,0,WATER,0
station_load.6 =390,-52.7985484,-1.862,0,WASTE,0
station_load.7 =7030,11.39110065,0,4.383438,OA 1-9,4
station_load.8 =7030,-11.88009011,0,4.383438,OB 10-19,4
station_load.9 =7030,-35.68845751,0,4.383438,OC 20-29,5
station_load.10=6170,12.20294684,0,0.948264,CP1,6
station_load.11=4730,-22.74656336,0,0.948264,CP3,6
station_load.12=1440,-34.08980607,0,1.006436,CP4,6
station_load.13=0,-44.53880205,0,1.006436,CP5,6
station_load.14=0, -23.7214622, 0, -1.013, UNUSED, 0
station_load.15=0, -28.87894252, 0, -1.013, UNUSED, 0

I am seeing the payload stations: 8, 9, 10 being set to a value (3188.761602 kg) when going into walk around mode. I am able to write to this value to set it back to 0, but it will keep resetting to (3188.761602 kg) fixed value on each entry and exit to walk around mode.

I also note that this are the default values (3188.761602 kg) the sim loads the aircraft with when I load in from free flight.

Hi Asobo,

bumping this again. I would also state that it appears that not every tester on su3 beta experience this. It appears very random.

Hello @JoshC_FSim

Couldn’t replicate so far.
Can you let me know which aircraft produces the problem?
If you have a video demonstrating the issue, it would probably help as well.

@MartynJF What about you? Has it reappeared?

Regards,
Sylvain

No, I’ve not been able to reproduce it here with our aircraft. Note that I’m testing with the latest public build of SU2 rather than the SU3 beta though.

Thanks,
Martyn - Just Flight