SimConnect External EXEs crashing MSFS 2024 SU3 beta 1.5.17.0 on startup

Version: 1.5.17.0

Frequency: Consistently

Severity: Blocker

Marketplace package name: TDS GTNXi EXE

Context: What package? TDS GTNXi EXE when started automatically by MSFS 2024 with the exe.XML file on startup.

Similar MSFS 2020 issue: N/A

Bug description: MSFS 2024 crashes on startup, right after the TDS GTNXi is auto started by MSFS via the EXE.XML file. This issue occurs with some of our customers’ systems which have multiple products that are automatically started by MSFS 2024.
The issue could be related to requesting AVars/Vars: SimConnect_RequestDataOnSimObject with SIMCONNECT_PERIOD_VISUAL_FRAME
Probably MSFS crashes as it does not know how to handle multiple Data requests from other software. We only request one data structure.

This is a new issue of the latest MSFS 2024 beta 1.5.17.0

Repro steps:

Attachments: None

1 Like

Hello,

Can you send us the crashdump please ?
See Sections 2 & 3, How to report a bug or a crash

Regards,
Boris

1 Like

Hello, we have asked the customer numerous times to assist, but he has failed to respond, unfortunately. Is there any other way that we can assist?
Thank you.

Hello,

I’m afraid there is not much we can do without any crash dump file.

Regards,
Boris

Hello @tiberiu11

I will tag this topic as obsolete as the final SU3 version is different from the one mentionned in the report.

Feel free to ping me here if you have a repro with a crash dump available .

Regards,
Boris

Thank you, unfortunately the customer did not follow up and we did not receive any other bug reports on this issue.