Context: *bfg-aca-scout - In both MSFS 2020 and MSFS 2024, the built-in thumbnail capture tool does not function as expected in my environment. The issue is especially severe in MSFS 2024, where attempting to load the capture tool results in an instant crash to desktop (CTD) every single time.
This is a blocker for publishing my new American Champion Scout aircraft to the Marketplace, as I am unable to generate required thumbnail images directly in-sim using the official capture tool.*
Bug description: Also I have reverted back to 6 months ago graphics driver when it was last known working for my ATEA release(I only had a few liveries) This time I have 25 liveries and 3 variants which means 75 captures needed total. I 've tried in 2020 DX12 and 11. Tried settings on low and high and everything in between with no luck in either simulator. A month ago I was lucky enough to get 1 variant almost complete, but then it started crashing again. So now I only have a few of the remaining two variants complete.
Repro steps:
Launch MSFS 2024 (also tested in MSFS 2020 (Hangar)for comparison).
Load any aircraft (including the new Scout) at any location.
Open the Developer Mode → Aircraft Editor → Thumbnail Capture Tool.
In MSFS 2024: the simulator instantly CTDs upon the capture tool loading.
In MSFS 2020: tool launches but still does not function as expected for current aircraft builds. In fact it holds an odd camera edit angle once activated. Also doesn’t produce the image as previously saved
Attachments: This is the only zoom/rotation/movement it will allow a picture to be taken in 2020 and its unacceptable. It won’t allow me to edit the camera view.
Doing it in SU3 Beta fixed the issue, but now I can see where the issue was. In current build SU2 this log did not show up and then it would just CTD. Hopefully this helps someone else. In the future maybe make it so that if the plane is above/below ground just a tad bit on spawn(static_pitch/static_cg_height) and it needs dropped/lifted could very well be causing the issue currently. This has worked with all 9 variants and 25 liveries each. Thank You.
Hello @B4Gunner Are you certain this is what caused the crash?
I cannot replicate it in SU2, when setting up my plane so that these errors show up.
I’ll mark this topic as obsolete and we’ll reopen it if it keeps happening.
@FlyingRaccoon I’m almost certain this is what was causing the issue, but I only received this error to work in SU3 Beta. SU2 it would just crash immediately and no error log. I mean I could run it in SU2 and get the error log for you if you want with the REI. But I’m just happy SU3 Beta has somewhat fixed it, but still showing the error I displayed above.
There was an issue when accessing the SimObject name in an unprotected way, that could trigger a crash when printing that log message.
This was fixed in Sim Update 3.
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