Unable to export a converted scene from MSFS 2020 to MSFS 2024

Version: SU5

Frequency: Consistently

Severity: Blocker

Marketplace package name: Sting S4

Context: In 3DS MAx

Bug description:

Unable to export, due to an error in 3DS Max 2024, the scene was converted inside 3DS 2023 with the scene tool, loaded in 3DS MAx 2024, it loads fine.. then this error occurs when exporting.

Repro steps:

When I click export, I get this error.. and I have no idea what to do to fix it?

The in 3DS Max 2023, the multiexporter for MSFS 2020 works fine:

Regards,
Raul

Hello @SimbolFSReborn,

I tried to reproduce the issue using the sample DA62 from the msfs2020 sdk, but the scene was converted successfully.

Could you please share with us your .max or at least a sample that reproduce the issue ?
See 3) Provide Private Content

Hi @Boris I just sent it..

Thanks,
Raul

1 Like

Hello @SimbolFSReborn

We were unable to reproduce the issue with your scene
We converted it using 2023 then exported for MSFS2024 using 3DSMax 2024.

Can you try to export using the sdk core 1.7.2 (SU6, currently in flighting) ?

Unfortunalely I am unable to change SDKs at the moment due to a whole bunch of schedule releases, if you guys using that SDK and it worked, then I can wait until SU6 is out and update the SDK.

I was able to use 3DSMax 2023 to do exports, so my projects were able to move forward.

Thanks,
Raul