Version: Xbox Pre-release
Frequency: Consistently
Severity: Blocker
Context: Launch MSFS 2024 on Xbox Cloud Gaming op Xbox.com
Bug description: I cannot select ‘Pre-release packages’ or ‘Accept’ from the launch screen. No buttons on controller give any input, neither does Keyboard/Mouse. So the screen can’t get past 0% loading.
Repro steps: Launch MSFS 2024 with Xbox pre-release content on Xbox Cloud Gaming op Xbox.com
Attachments:
I works for me when I connect a mouse on the Xbox, but it’s still a bit annoying having to do that, it would be nice if we could use the gamepad to choose the package version, or if at least the menu would timeout with a default choice, so it would continue loading.
Hello,
This is an Xbox Cloud issue that is currently being investigated.
I will let you know if there are any updates.
Regards,
Boris
Yes, of course, I saw Xbox I assumed the console. In fact, I can confirm it didn’t work for me over Xbox Cloud either, but it worked on a real Xbox, with a mouse attached.
Hello,
Keyboard / Mouse input should be fixed in SU2 for Xbox Cloud (currently in flighting).
Please, let me know if the fix is working.
Regards,
Boris
@Boris No, the fix is not working. Still no mouse/keyboard input available with launch of SU2 today.
@Boris Are there any plans to revisit this for SU3? It’s useful to be able to test our products, especially the Xbox versions, using the Xbox Cloud gaming system.
Thanks,
Martyn - Just Flight
Hello @MartynJF, @StevenPearce833
My apologies,
There was an issue that affected the release of the fix.
Unfortunately, the fix was not included in SU2/SU3.
I will keep you updated as soon as I have more information to share.
Regards,
Boris
Hi @Boris, are there any updates on this issue?
I’d be happy if you could just navigate the UI with the controller’s DPad, like with the 2020 package manager.
I too have this issue, any work around or fix? I am unable to use MSFS 2024 via cloud gaming (including testing) because of this. Even with an Xbox controller connected, the issue persists.
The only solution I found was to buy an Xbox.
@Boris are there any updates to this? On my Xbox X using a controller, I am unable to enter the game at all for testing. This issue has been present on SU3 and SU4.
If using an actual Xbox, plug in a mouse to get past this bit. Then you can use a controller
As @kcgb said on Xbox you can plug a mouse.
This is blocker for XCloud users as there is no mouse support currently.
—
@Donny6171 Sorry for the delay,
This is still beeing reviewed.
I have no more info to share at this moment, sorry.
Regards,
Boris
@Boris Will this make SU5 at some point please? We, and many other devs, cannot release our products on XBOX becuause of this which is really frustrating…
If you plug in a mouse in your XBOX, you can select what you need a move on.. you do not need to wait for the bug fix to continue your developing progress.. simple as connecting a mouse will get you there, is what we all being doing so far.
R.
This is about XBOX cloud…
There is no way to plug in a mouse to a cloud, is there? And testing with XBOX Cloud worked fine in 2020 so I see no reason why it shouldn’t in 2024. And in addition to that this should have been fixed in SU2 of 2024 as reported in a post above and it still isn’t fixed 3 SUs later.
I test with a XBOX Console, and if it works there, I flag the product ready to release.
Although I understand your bug report, and it is valid, I am trying to give you ways to continue and deploy your product, this should not prevent you from testing and marking a product ready to release, if you know it works for XBOX and in the future on a PS4 console, you pretty safe to release it.
Xcloud is pretty much the same as an xbox console.
Best of luck,
Raul
We don’t have a physical XBOX to test with so without testing it on cloud I don’t know if it works on XBOX. If I had an XBOX I obviously wouldn’t have to test it via XBOX cloud… And since it worked on 2020, and using XBOX cloud to test our products was suggested to me by my marketplace team, ot’s even more frustrating.
In addition to that, now that our 2024 native product is out on the 2024 Marketplace for PC, but XBOX isn’t because I can’t release it before I test it, the 2020 version has disappeared from the 2024 XBOX Marketplace because apparently you can’t sell a 2024 native version on PC and a 2020 native version on XBOX at the same time. This means we are losing even more revenue because of this bug.
And thanks for the tip of buying an XBOX, but spending 350€ is not a workaround for a bug. Especially since it worked in 2020. (and in addition to that even if that was the only way I simply can’t afford one at the moment…)
Hello @MichaelWimma-RWProfiles
We have not received any update regarding the addition of keyboard and mouse support on XCloud yet.
That said, we are trying to resolve this on our side by adding gamepad support for the ImGui repository selection dialog. We are aiming for SU5 and I will update this thread when the fix is available.
Regards,
Sylvain
