Hello Team Asobo, MSFS Camera Tool for making required MS Store Hangar
Screenshots does not work on my computer. It blinks, you see the plane for a
split second with white background, and gone. It does not save anywhere on my
computer. Others have this issue. (Google and you will find them). Mine hasnt
function since several updates back. I have been able to make some by quickly
using Windows Key + Print Screen, then I crop and fix the image. I can only do
this if in Windows mode, and not in full screen. If in full screen (touching
the edges of the monitor), the screen shot is too quick to screen-grab. If its
smaller then the desktop, you see the plane for a full second and can
physicaly take a screen-grab. Bottom line, its broke on some computers and not
working, and these are needed by MS Store for the Marketplace aircraft
selection screenshots. Bill LHC PS: I LOVE THIS SIM! THANK YOU FOR YOUR HARD
WORK ON THIS INCREDIBLE PLATFORM! GOD BLESS.
This issue exist if you have more than one monitor with different resolution.
If you need take screenshot, turn one display off, or set same resolution for
both. Also same issue exist on wide screen displays. Solution. Set standard
resolution: e.g. 1920x1080
Hello. What’s your monitor configuration exactly? I’m using a 4K + FullHD
monitor setup for testing and the png files are correctly generated. Regards,
Sylvain
I have same configuration. And i also cant take thumbnail. When i want take
thumbnail - i turn off one display (via nvidia cpl) then take thumbnail. Full
spec: was Nvidia 2080ti now 3090 24’ AOC FHD monitor at 1920x1080x144Hz 48’ LG
48C1 at 4Kx120Hz Taking thumbnail cause fast blink and nothing. If i set
generate alpha, then i have zero sized files in folder. P.S. Also ugly yellow
color in thumbnail is awful
@FlyingRaccoon
for example taking thumbs for JU52
Got only one zeroed file with
name: microsoft-aircraft-junkers-ju52-Standard-8837600704.png If turn off
option ‘Write alpha’ - no any files created
I’m also seeing the ugly yellow background. It’s not ideal…
Hello. Quick update on this. We weren’t able to identify the cause of these
issues on SU6. SU7 will bring a few updates on the tool and some debugging
information as well in the console. That will probably help us to collect the
info we need to understand and fix the bug. Regards, Asobo / Sylvain
This issue firstly introduce in SU5, dev tools for thumbnail generation broken
for me from SU5. Also broken color. Generate thumbail alpha is great idea, but
why it is without shadow?It will be perfect if alfa thumbnail will be like
aircraft + shadow
Thanks for letting us know. We’re still working on a way to properly diagnose
what’s causing this. Sorry for the inconvenience.
SU8 will be the next milestone. Some changes have been made in that version
regarding this problem and we hope this will solve it.
One small request. It’s possible to make option for creating thumbnail without
background but with shadow?
Its ridiculous, but in SU8 beta it’s still not working!
@Mugz SU8 fixed it for @lyonhaart001 What’s the behaviour for you ? Do you
still have zero sized file generated? Does pressing the capture button shows
no progress in the progress bar?
Yes! Still can’t generate thumbnails for any aircraft. Again. My config:
MSFS2020/Store version No any community mod (empty folder) Dual monitor
system: 1. 48 LG CX1, 120Hz, 4K HDR 2. 24’ AOC 144Hz, FHD non HDR nVidia
3090 all monitor connected through HDMI
Ok, after you tried to generate a capture: - Open the DevMode console - In
the top right corner, click on “All Groups” and check if there is a
Tools/AircraftThumbnailCapture group
- If so, select it and tell us
what messages are displayed
