When I attempted to log in I think I might have used the wrong Xbox account or something and now whenever I try to log in anywhere it says I don’t have access even though I received the email.
Hello here, we applied a fix to our website that will help some cases. Please try again to access the Hub now.
If you still encounter the eligibility issue after the retry, please answer back with both the email address appearing in the error message AND the one used in the sign-up form (where you received your mail invitation). We will try our best to restore your access asap with this info.