Multiple errors when loading certain 3dsmax files

Version: 1.0.72.0
SDK version 0.9.2
3dsmax 2024

Frequency: Consistently

Severity: *Low/Medium

Marketplace package name: if applicable

Bug description:

Multiple 3dsmax errors when loading file with the new SDK. Does not occur with the FS2020 SDK.
The file will continue to load after these errors, I’ve not seen what actual impact it has, but I did successfully export several objects.

Repro steps:
Load FS2020 3dsmax file with SDK 0.9.2
Using 3dsmax 2024

Attachments:
Screenshot 2024-10-30 135214

Hello @RaceMasterPC,

Do you still encounter this behavior ?

As stated in the documentation:

If you are updating the SDK and have previously installed the 3Ds Max plugin, you may experience issues using 3Ds Max due to corrupted preferences in the 3Ds Max user cache

Try to delete the files in C:\Users\[USER_NAME]\AppData\Local\Autodesk\3dsMax\[Version]\ENU
and let me know if it’s better please.

Regards,
Boris

Looks like the latest update of the SDK solved this particular issue, thank you.

Thank you for the feedback :wink:

Regards,
Boris