I am using a custom stored data record (GetStoredData/SetStoredData) to generate and save a unique user ID, so each user may have a dedicated external database record (database contains presets, which can be shared between users).
During development and initial tests I have noticed that my unique ID was changed, i.e. it was erased and a new one created. Are there any known conditions, at which stored data values may be deleted? I have never reinstalled the sim, but I had to log out from my Xbox account once and applied beta updates several times.
From past experience, it is possible (during a sim crash, or a sim update gone wrong for example) that the cloud save gets corrupt and resets. While not common, we have seen it occur with some of our users.
There are no normal circumstances where it’s deleted without the user requesting it.
As runshotgun mentioned, there can be cloud save corruption, for example if you encounter a CTD while the sim was saving.
In this case, you will also lose your assistance settings and some of your options.
If you identify a pattern where this happens repeatedly, please let us know and we will investigate further.
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