Worldscript CTD on Xbox

[MSFS 2020] Bug Reports Airports & Sceneries
1

Hello,

We are in the process of releasing our latest Carrier product on Xbox and we have just been notified by the Microsoft testing team that our product is CTD on Xbox, but not on PC (we have hundreds of customers who already tested the PC version without any issues.)

I do not believe the reason has to do with Memory, as the statistics profiler shows quite decent stats and Xbox should handle it. It is likely that has something to do with the WorldScript, but cannot easily identify what the issue is.

Any chance you guys could give us a hand (perhaps access the Xbox dump files?)

Happy to provide any files you may require.

@FlyingRaccoon @Boris

2

Hello @vantech

Can you please provide a bit more information about what package needs to be tested and what actions produce the CTD?

Regards,
Sylvain

3

Supercarrier Pro for Xbox. PC works fine.

According to the testing team at Microsoft, it crashes whenever the sim is loaded at one of the carriers. Happens at all carrier locations included with the package.

4

Hello @FlyingRaccoon

Any updates on this? Is it still being reviewed?

5

Hello @vantech

We have identified the problem.
This is caused by a filepath not being correctly handled on Xbox.
The bug is logged and we will come back to you as soon as the fix is available.

Regards,
Sylvain

6

Hello @FlyingRaccoon

Any updates on this? Could you confirm if a fix is coming up in the next SimUpdate?

We have quite a large Xbox following waiting for the product to drop.

7

Hello @vantech

Yes, there will be a fix candidate when the next flighting starts.
We are waiting for it to being before we update bug reports and ask people to double check.

Regards,
Sylvain

8

Hello,

Just wondering if this has been fixed on SU14 Beta?

9

Hello,.
This is fixed in the current flighting SU14.

Regards,
Boris

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