User Guidelines

Welcome to Microsoft Flight Simulator’s SDK Dev Support platform !

A long name for big adventures. We are happy to have you onboard and we hope that you’ll find every answers that you need with the help of our great community.

Let’s get started !

Step 1 - Create your account

If you’re browsing this site without an account, you’ll have very limited permissions. Anyone can create an account, so just click on “Sign Up” on the top right corner of any page.

Make sure your email is correct, to get notifications when someone answers your questions.

Step 2 - How does it work?

This Q&A platform is divided in categories and subcategories.
Category depends on the type of content you want to post (Question / Bug Report / Idea), Subcategory determines the area of the Devmode/SDK you want to discuss
If you have feedback regarding the platform itself, you may want to post in the “Site Feedback” category.

  • The very first thing to do before asking a question here, is to take a look at the documentation website. We update it very regularly and we constantly improve the existing sections.

  • If you can’t find an answer here, next step is to use the search bar. Maybe someone already encountered the same issue and has received help from the community or Asobo itself. You can either:
    Search for keywords in the searchbar or browse the correct category/subcategory to find something related.

  • Still nothing that matches your needs? Then it’s time to create content.

You can create 3 types of content:

  • Questions & Community Discussion: You need aditionnal information about a specific feature of the SDK? You want to ask help from other 3rd party developers?.. If your question doesn’t exist already, please feel free to ask the community in this category.
    When someone gives you an appropriate answer, please take a moment to click on “Solved” at the bottom of the answer.

  • Bug Reports: You have found a bug in the DevMode or SDK? Feel free to create a post in this category and follow the bug report template to make sure you provide all relevant information.
    More information here: How to report a bug or crash - Bug Reports - MSFS DevSupport (flightsimulator.com)

  • Ideas: You believe there is a good way to improve the SDK or to do things differently. Please let us know!

For each content type, you’ll be asked to select a subcategory and tag(s).

  • Subcategory

    • Subcategories are here to group posts by main subjects. If you don’t know what subcategory your item belongs to or if it’s a general subject, simply post in the category root and a moderator will move it if needed.
    • If you feel like a subcategory is missing and you’d like us to add it, please post in the “Site Feedback” category.
  • Tags

    • Tags are here to be a bit more specific about your subject and provide good filters when searching content.
    • You can add as many as you want to your question/idea/article, but you can’t create a non-existing topic.
    • You can search items by tags, using the search bar or clicking on a tag.
    • The list of all available tags can be seen here
    • If you feel like a tag is missing and you’d like us to add it, please post in the “Site Feedback” category.

Step 3 - Some rules for a welcoming and producting space

Here are a few rules we ask you to follow, to make sure everyone feels safe and gets the answer they need by visiting this platform.

  • Be respectful. Our community is for everyone to learn and engage with mutual respect.
  • Participate. Join in on discussions, ask questions, and provide answers.
  • Don’t spam or self-advertise. This is not the right place to promote your products or ask questions related to Microsoft’s 3rd parties.
  • Appropriate content. Obscene images and curse words are not allowed. Any objectionable content will be removed.
  • No discrimination, bullying, or harassment. We have zero-tolerance for any discrimination based on sex, gender, race, ethnicity, national origin, disability, age, or sexual orientation.
  • Report inappropriate content. If you find content that does not follow these guidelines, report it to a moderator or admin.
  • In English please! The language supported on the platform is English. Please refer to translation websites if you speak a different language and wish to post content on this platform - we won’t answer questions in other language than English.
  • Be patient! Reviewing, prioritizing, investigating questions and fixing issues can take some time.

All Moderators and Administrators have the final say in any issues, no matter what.

You’ve read this far? Then it’s time to get started! we hope you’ll enjoy exploring this platform and helping the community, as much as we enjoy developing Microsoft Flight Simulator’s SDK!

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