Reflections are broken and reversed. Texture is not visible

Version: 1.0.77.0

Frequency: Consistently

Severity: Blocker

Marketplace package name: SKBO

Context: 2020 Package mounted in 2024 Community

Similar MSFS 2020 issue: non-existent in MSFS 2020

Bug description:

Reflections are reversed and do not display the texture correctly. Reflections not showing what is in front of the glass but what it seems to be 90 or 180 degrees from it.

Repro steps:

Load at SKBO by V Pilot Designs

Attachments:



Private attachments: Send a PM to @PrivateContent with the link to this topic and the link to download your content

1 Like

Still present on 1.0.84.0

Still present on 1.0.86.0

Hello,

@FlyingRaccoon @Boris @Yasmine I did not want to tag you originally but seems like this bug has not been logged and it has been a few days since this was reported and it just keeps getting buried at the bottom of the forum. I do not want this to go unnoticed. Customer will see our package in this state at launch.

It was also reported here before my post and it does not show the bug has been logged in that post either. MSFS 2020 airplanes - Metals and other interior materials are always reflecting exteriors reflections

Still Present 1.0.87.0

Bug still exist on 1.0.88.0

@vpilotfs,

I spent some time with our Lead Technical Artist on this issue and we noticed that the normals of the building you are showing in the screenshots above look wrong - they looked wrong in 2020 already, but they look even worse in 2024 which means there is an issue on our side indeed.

Would it be possible for you to send a Max or Blender file with this building as well as the corresponding glTF export so that we can investigate more deeply?

Best regards,

Eric / Asobo

Thank you Eric

I sent you the gltf privately.

@EPellissier @PrivateContent

Hello @vpilotfs,

Here’s what I have in the live version 1.1.7.0:
image

It sems close to what you had in MSFS 2020 now.
Can you check and let me know if that’s good enough for you?

Regards,
Sylvain

@FlyingRaccoon Thank you for getting back to us.

Still the same by mounting in the community. Me, my colleagues, or people who I talk to who purchased it do not have the live version yet.

@FlyingRaccoon is it possible to force the live streamed version at least to our dev gamertags? This way we could check if the issue has been fixed. Thank you

Hello @vpilotfs

That’s not something that can be done on our side.
But if you provide me with the version you tested, I can make some comparisons.

Regards,
Sylvain

Sounds good. I just sent you our copy in a private message
@FlyingRaccoon

1 Like

Hello @vpilotfs

This one eludes me. I don’t have the issue either with the package you provided on 1.1.9.0 and 1.0.88.0.
And you say your colleagues have the same issue on different machines?

Something we can try is for you to take screenshots of the different channels:
image
If you can take screenshots in a similar position to the ones you provided already, and for each of these channels, this would help.

Thank you.

Regards,
Sylvain

@FlyingRaccoon

I just sent you the captures via PM.

Thank you.

1 Like

@FlyingRaccoon We can now confirm the live version has the bug. We just got the first report from someone having the live version activated.

He noticed right away. :blush:

Hello @vpilotfs

We made some progress on this.
Normals are indeed inconsistent and the affected face seems to differ from one user to the next.
Anyway, we now have a reproduction that we can work on.

Regards,
Sylvain

1 Like